These Terms of Service apply to your use of the my store website and any purchases made through our online store. By accessing the website, browsing its content, or submitting an order, you acknowledge that you have read and agree to these Terms.
Website Use
Our website is provided for lawful shopping and informational purposes.
You agree to use the website responsibly and not to interfere with its operation, attempt to gain unauthorized access, introduce harmful code, or use the website for activities that violate applicable laws.
We may restrict access to our website when reasonably necessary to protect our customers, systems, or business operations.
Product Information
We make reasonable efforts to present product descriptions, images, specifications, prices, and availability accurately.
However, colors and visual details may appear somewhat different depending on your device or screen settings. Minor variations may also occur between individual products.
We reserve the right to correct typographical, pricing, technical, or product information errors when discovered.
Product Availability
Products offered through our website are subject to current availability.
Displaying a product online does not guarantee that it will remain available for purchase. If an item becomes unavailable after an order has been submitted, we may contact the customer regarding the available options.
If an order cannot be fulfilled, any payment collected for the affected order will be refunded as applicable.
Prices and Taxes
Unless otherwise indicated, prices are shown in U.S. dollars (USD).
Prices may be updated at any time without prior notice. The price applicable to your purchase is generally the amount displayed at checkout when the order is submitted.
Any applicable taxes and shipping charges will be presented during checkout where required.
Order Submission
When you complete checkout, you are submitting a request to purchase the products selected in your order.
An electronic order confirmation may be sent to the email address supplied during checkout.
We reserve the right to review and cancel an order when reasonably necessary, including in cases involving:
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Product availability issues
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Payment authorization failures
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Suspected fraud or unauthorized transactions
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Obvious pricing or listing mistakes
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Technical errors
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Other legitimate business reasons
If an order is cancelled after payment has been received, the applicable amount will be returned through the original payment method where possible.
Payment Requirements
Orders require successful payment authorization before they can proceed to fulfillment.
Payment options available to you will be displayed during checkout. Transactions are generally processed in USD.
Payment processing may be provided by independent third-party payment services, which may have their own terms and privacy policies.
Shipping and Delivery
Most orders are prepared for shipment within 1–2 business days after payment confirmation.
Standard carrier transit generally takes approximately 4–6 business days after dispatch.
These are estimated timeframes and are not guaranteed delivery dates. Weather, carrier interruptions, holidays, transportation issues, incorrect addresses, and other circumstances may affect delivery.
Please refer to our Shipping Policy for additional information.
Returns and Refunds
Eligible returns, exchanges, and refunds are handled under our current Refund Policy.
Customers should review that policy for the applicable return period, product conditions, exclusions, return instructions, shipping responsibilities, and refund timeframe.
Order Cancellation
If you need to cancel an order, contact us as soon as possible after placing it.
We will make reasonable efforts to process cancellation requests before fulfillment begins. Once an order has entered fulfillment or has been dispatched, cancellation may no longer be available and the return process may apply instead.
Customer Information
You are responsible for ensuring that the information submitted during checkout is accurate and complete.
This includes your name, contact details, billing information, and shipping address.
Incorrect or incomplete information may result in processing or delivery problems.
Our handling of personal information is described in our Privacy Policy.
Unacceptable Use
You may not use our website to:
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Violate any applicable law
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Submit fraudulent orders or payment information
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Attempt unauthorized access to our website or systems
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Disrupt website functionality
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Upload malicious software or harmful material
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Collect information from other users without permission
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Use automated tools to improperly access website content
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Impersonate another individual or organization
Website Materials
Content displayed on our website, including text, photographs, graphics, logos, page layouts, and other materials, may be owned by or licensed to my store.
Website content may be used for personal and lawful shopping purposes. Unauthorized copying, distribution, modification, reproduction, or commercial use is not permitted.
Third-Party Providers
Certain aspects of our website or order process may rely on third-party services, including payment processors, delivery providers, hosting services, analytics platforms, advertising services, and other technology providers.
Those providers may operate under separate terms and privacy policies. We are not responsible for the independent policies or practices of third-party services.
Website Interruptions
We make reasonable efforts to maintain website availability, but we cannot guarantee uninterrupted or error-free operation.
Access may occasionally be affected by maintenance, technical difficulties, service outages, or other circumstances beyond our reasonable control.
Disclaimers
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not guarantee that all website content will always be complete, current, uninterrupted, or free from errors.
Nothing in these Terms is intended to limit any consumer protection or other legal right that cannot be excluded under applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, my store will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchases made through it.
This limitation does not apply where liability cannot legally be limited or excluded.
Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, damages, or reasonable expenses resulting from your violation of these Terms, unlawful use of the website, or infringement of another party's rights.
Governing Law
These Terms are governed by the applicable laws of the State of New York and the United States, without regard to conflict-of-law principles.
Any mandatory consumer rights or protections applicable to you remain unaffected.
Changes to These Terms
We may update these Terms when necessary to reflect changes to our website, products, services, business practices, or applicable legal requirements.
The latest version will be posted on this page. Your continued use of the website after an updated version is published will be subject to the revised Terms to the extent permitted by law.
Contact Information
For questions regarding these Terms or our services, please contact:
my store
96 Pomona PI APT 1
Buffalo, NY 14210
United States
Phone: +1 716-997-6605
Email: support@modenvella.shop
Customer Service Hours
Our customer support team is available:
Monday–Friday, 9:00 AM–5:00 PM
We will make reasonable efforts to respond to inquiries received during our regular support hours.